Terms of use

METAL unites – Terms of use

METAL unites is a community with a subscription service that allows its members to stream videos, audios (“METAL unites” content) via Internet-enabled televisions, computers and other devices (“METAL unites-compatible devices”).

The METAL unites service is provided by dormedia, owner Michael Dormann, an owner-managed online marketing agency based in Germany.
These Terms of Use govern your use of the Service.

The terms “METAL unites service”, “our service” or “the service” used in these Terms of Use refer to the services offered by METAL unites for discovering and viewing METAL unites content, including all features and functions, recommendations and reviews , the user interface, and all content and software associated with our service.

Membership

There are three different METAL unites member levels: ROCKER, METALHEAD and WARRIOR.
The ROCKER level can be booked either for 7 days or for 12 months (subscription).
The METALHEAD level can be booked for 12 (subscription) or 24 (subscription) months.
The WARRIOR level can also be booked for 12 (subscription) or 24 (subscription) months.

The METAL unites membership will be automatically renewed every year until terminated. The exception is the 7-day ROCKER membership, which ends automatically after 7 days and is not renewed automatically (no subscription).

In order to use the METAL unites service, you will need Internet access, a METAL unites compatible device and a current, valid and accepted payment method. Unless membership is terminated prior to the annual billing date, the user automatically agrees that the membership fee for the following year will be deducted from the selected form of payment (see the “Cancellation” section below). You can view the details of your METAL unites membership by visiting our website and clicking on the “Profile” link below your profile name at the top of the page.

Free trial periods

2.1.
The METAL unites membership may start with a free trial period. The free trial period of membership will allow new and certain former members to try the METAL unites service first. It amounts to 3 days in the member status “ROCKER”, 7 days in the member status “METALHAD” and 10 days in the member status “WARRIOR”. Excluded is the member status “ROCKER” in a 7-day subscription. Here no trial period can be granted.

2.2.

METAL unites will evaluate the eligibility for a free trial period at its sole discretion and limit it to prevent abuse. If we find that we are not eligible for the free trial period, we reserve the right to revoke it and terminate the user profile.

Interested members with an existing or recently terminated METAL unites membership are not eligible for any probationary periods. To check the authorization statuses, METAL unites is authorized to access data such as the device ID, the method of payment or the e-mail address already used for an existing or until recently existing METAL unites membership. When combined with other offers, certain restrictions may apply.

2.3.
Unless membership is terminated before the trial period expires, we will charge you the annual membership fee at the end of the free trial period. To view all contract information, please visit our website and click on the link “Your account-data” in the profile’s menu.

Invoicing

3.1. Billing cycle
The membership fee for the METAL unites service and any fees that may be incurred in connection with the use of the service, such as: Taxes and transaction fees are debited annually at the beginning of paid membership according to the payment method. In some cases, your payment date may change. This is the case, for example, if the amount could not be deducted from the payment method or if the paid membership started on a day that does not exist in the respective month of the year. To view all contract information, please visit our website and click on the link “Your Account Data” in the profile’s menu.

3.2. Methods of payments
If a payment can not be settled successfully, because the respective payment method has expired, does not have sufficient credit or fails for any other reason, and the payment method has not been changed or the profile has been terminated, access to our service until a valid payment method be locked. If you update the payment method, we are authorized to deduct the outstanding fees from the updated payment method. The user remains responsible for any outstanding amounts even if the payment method changes. This may cause the invoice date to change. For certain types of payment, the payment method issuer may charge a fee for overseas transactions or other payment processing fees. Local taxes may vary depending on the method of payment. For more information, please contact the payment method provider.

3.3. Termination
The METAL unites membership can be terminated at any time and you can continue to use the METAL unites service until the end of the annual billing cycle. To the extent permitted under applicable law, payments are non-refundable. Refunds or credits for underused periods or unseen METAL unites content will not be granted. To cancel, please go to the “profile” page of the website and follow the instructions for termination. If the membership has been canceled, the profile will be automatically closed at the end of the current billing cycle. To view all contract information, please visit our website and click on the link “Your Account Data” in the profile’s menu. If you used a third-party payment method when registering for METAL unites and you would like to cancel your METAL unites membership, you may need to do so through your third-party provider. This may require calling the profile from the affected third-party provider and turning off automatic renewals or logging out of this third-party provider of METAL unites. Billing information related to the METAL unites membership may also be available through the third-party profile.

3.4. Changes to the price and subscription offer
Our subscription offer and the prices for the METAL unites service may change from time to time. However, each user will be informed at least 30 days before their entry into force of any changes to prices and our subscription offer.

METAL unites-servicest

4.1.
In order to become a member of the METAL unites service, the user must be 18 or have reached the age of majority in the region of the inhabited country. Minors may use the METAL unites service only under the supervision of an adult.

4.2.
The METAL unites service and all content viewed through the service are for personal and non-commercial use only. During the METAL unites membership, we grant a limited, non-exclusive and non-transferable license to access the METAL unites service and view METAL unites content. Except for the limited license above, no rights, titles or claims are transferred to the User or Member. The user agrees not to use the service for public screenings.

4.3.
The content of METAL unites can be viewed mainly in the country in which the profile was created, and only in geographic regions where we offer our service and have licensed the content. The content available for viewing may vary by region and will also change from time to time.

4.4.
The METAL unites service, including the title offer, is updated regularly. In addition, we continually test various aspects of our service, including our website, our user interfaces, our advertising features, and the availability of METAL unites content.

4.5.
The user agrees to use the METAL unites service, including all related features and functions, in compliance with all applicable laws, rules and regulations and other restrictions on the use of the service and content. He agrees not to archive, reproduce, distribute, modify, display, display, publish, any content or information available on METAL unites or received by or from the METAL unites service; to license, create derivative works for sale or use (except where expressly authorized in these Terms of Use). User also agrees not to circumvent, remove, modify, disable, reduce or prevent any copy protection in the METAL unites service; not use robots, spiders, web scraping or other automated processes to access the METAL unites service; not to decompile, reverse engineer or disassemble software or other products or processes accessible through the METAL unites service; not insert any codes or other products or otherwise manipulate the METAL unites service; as well as not to use data mining, collecting data or other extraction methods. In addition, it agrees not to upload, post, email, or otherwise to any content that interferes with, abolishes, or restricts the functionality of computer software / hardware or telecommunications equipment in connection with the METAL unites service send or submit. This also applies to any software viruses or other codes, files and programs. If User violates these Terms of Use or uses the Service in an illegal or fraudulent manner, we may terminate or restrict our use of the Service. We reserve the right to take further legal action if necessary.

4.6.
The presentation quality of the METAL unites content may vary by device and depends on a number of factors, such as location, available bandwidth, and / or the speed of the Internet connection. The availability of HD, Ultra HD and HDR image quality depends on the user’s Internet service and device. Not all content is available in all formats, such as HD, Ultra HD or HDR, and not all subscriptions allow content to be received in all formats. The default playback settings over mobile networks exclude content in HD, Ultra HD, and HDR. For a better picture quality a quick connection is recommended. The user is responsible for all Internet access fees. Please contact the ISP as a user for more information on any data usage charges. The amount of time it takes to begin playing METAL unites content depends on a variety of factors including location, available bandwidth at the time of playback, selected content, and configurations of the METAL unites compatible device.

4.7. Passwords and profile access
The member who has created the METAL unites profile and whose payment method is debited with the membership fees (the “profile holder”), has access to and control of the METAL unites profile and the METAL unites-compatible devices that are accessible for access the METAL unites service. In order to maintain control of the profile and to prevent unauthorized access (including the title history for the particular profile), the profile owner must always have control over the METAL unites compatible devices used to access the service and may use the password or do not share the profile details of the selected payment method with third parties. He is responsible for updating the information provided in connection with the profile and for ensuring that it is up-to-date. In order to protect the user, METAL unites and our partners against identity theft or other fraudulent activities, METAL unites is authorized to terminate the membership or to suspend the user profile temporarily.

Special exclusion from the METAL unites service

5.1. Forum and facebook-group

If a user receives exclusive access to a closed / private group on a so-called “social media platform”, then there is a code of conduct.
This Code also applies to the exclusive internal forum of METAL unites.

So the same rules apply: every basically entitled member is welcome.
We reserve the right to remove members from the groups (even permanently!) If they do not behave according to the rules:

– No insults
– NO racist and fascist statements
– NO call for violence
– RESPECT and LEVEL should be self-evident
– ADVERTISING only in consultation with the administrators (just in the forum (area members) or contact facebook)

This also applies if the user has expressly acquired the access authorization in his booked membership package.
Warnings and possibly temporary exclusions are issued in advance, which prohibits further access for a limited period of time.

If these warnings do not lead to a change in the behavior of the user, a permanent exclusion can take place.

Access to all other posted / purchased content is not affected.

Termination

6.1. Cancellation of membership

The ROCKER 7-day membership ends automatically and does not have to be canceled.

All other packages may be terminated at any time for the following billing and membership period.
For this please keep the order confirmation email and bring it to notice.
There, the link (order confirmation page) is placed for possible termination.

You can also contact our payment provider Digistore24, who will take care of the cancellation.

If there are problems, please contact us at support@metalunites.com

Miscellaneous

7.1. Governing Law
These Terms of Use are governed by applicable German law. The present conditions do not restrict consumer protection rights that the user has under the laws of his country of residence. METAL unites does not participate in alternative dispute resolution procedures before a consumer arbitration board and is not legally required to do so.

7.2. Unwanted materials
METAL unites does not accept any unwanted materials and ideas for METAL unites content and accepts no responsibility for any similarities that exist between content and programs in media and materials or ideas submitted to METAL unites.

7.3. Customer service
For more information about our service and its features, or if support is needed with the profile, please visit the METAL unites FAQ on our website (www.METAL unites.com/faq-questions-and-answer). If questions are not answered there, please send an e-mail to support@metalunites.com.

7.4. Duration
Should individual provisions of these Terms of Use prove to be invalid, unlawful or unenforceable, the validity, legality and enforceability of the remaining provisions remain unaffected.

6.5. Electronic messages

Profile-related information (eg payment authorizations, invoices, changes to the password or payment method, confirmations and other notifications) is provided to the user exclusively in electronic form, for example as an e-mail to the e-mail address specified during registration.

Last updated: 05 December 2019

 

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