Shipping costs and shipping conditions

Shipping costs and shipping conditions METAL unites webshop

1. Delivery conditions and domestic shipping (DE)

Shipping:

The delivery takes place via DHL package (insured including tracking).
Payment is made in advance by PayPal (credit card is also possible there) or in advance by bank transfer (the transfer is to be made immediately after placing the order and please specify the METAL unites username for the purpose).
If we do not receive any money within seven days of prepayment by bank transfer, we can no longer take the order into account!

The shipping costs within Germany are:

The shipping costs are flat rate per order: 4.99 EUR

From 100.00 EUR delivery value (* Attention, tickets are excluded!) no shipping costs are calculated, i.e. the costs for postage and packaging are eliminated.

The delivered goods remain our property until full payment.

Our general terms and conditions apply to all orders.

Please (optionally) provide a phone number in the “Checkout” area if there are any problems with the order.

Bank details
BIC/Swiftcode
BRLADE21EMD
IBAN
DE79 2845 0000 0121 0834 06
Bank
Stadtsparkasse Emden, Germany

2. Delivery conditions abroad

The prices listed in the web shop are gross prices including 7% or 19% German VAT.

For deliveries to non-EU countries, the prices in the web shop are final prices. They do not include tax.

Outside the EU – additional fees:
Our shipping costs do not include any additional fees, such as taxes imposed by the government of the country to which you ship, on imports. If such charges apply to your order, it is your responsibility to pay them in full in order to receive your package.

If there is no money in advance within 7 days, we unfortunately have to cancel the order.

When transferring money from abroad, please note: We only accept EU standard transfers (so be sure to include IBAN and Swiftcode), otherwise the bank charges charged to us will be charged. Switzerland: we only accept SEPA payments without bank fees!

Bank details
BIC/Swiftcode
BRLADE21EMD
IBAN
DE79 2845 0000 0121 0834 06
Bank
Stadtsparkasse Emden, Germany

We ship to the following countries with DHL:

Countries

up to 500g
to 1 kg
to 2 kg
to 5 kg
Egypt6,20 €9,50 €19,50 €37,99 €
Albania6,20 €9,50 €19,50 €29,99 €
Andorra6,20 €9,50 €19,50 €29,99 €
Angola6,20 €9,50 €19,50 €45,99 €
Argentina6,20 €9,50 €19,50 €45,99 €
Australia6,20 €9,50 €19,50 €45,99 €
Barbados6,20 €9,50 €19,50 €45,99 €
Belarus6,20 €9,50 €19,50 €29,99 €
Bosnia Herzigowina6,20 €9,50 €19,50 €29,99 €
Brasil6,20 €9,50 €19,50 €45,99 €
Burkina Faso6,20 €9,50 €19,50 €45,99 €
Chile6,20 €9,50 €19,50 €45,99 €
China (VR)6,20 €9,50 €19,50 €42,99 €
Gibraltar6,20 €9,50 €19,50 €29,99 €
Hongkong6,20 €9,50 €19,50 €45,99 €
Iceland6,20 €9,50 €19,50 €29,99 €
Israel6,20 €9,50 €19,50 €37,99 €
Japan6,20 €9,50 €19,50 €45,99 €
Cambodscha6,20 €9,50 €19,50 €45,99 €
Camerun6,20 €9,50 €19,50 €45,99 €
Canada6,20 €9,50 €19,50 €37,99 €
Corea, Republik (Southcorea)6,20 €9,50 €19,50 €45,99 €
Liechtenstein6,20 €9,50 €19,50 €29,99 €
Malaysia6,20 €9,50 €19,50 €45,99 €
Mexico6,20 €9,50 €19,50 €45,99 €
Montenegro6,20 €9,50 €19,50 €29,99 €
Micronesien (USA)6,20 €9,50 €19,50 €45,99 €
Newsealand6,20 €9,50 €19,50 €45,99 €
Norway6,20 €9,50 €19,50 €29,99 €
Oman6,20 €9,50 €19,50 €45,99 €
Peru6,20 €9,50 €19,50 €45,99 €
Puerto Rico (USA)6,20 €9,50 €19,50 €45,99 €
Russian Federation6,20 €9,50 €19,50 €30,99 €
Switzerland6,20 €9,50 €19,50 €26,90 €
Serbia6,20 €9,50 €19,50 €29,99 €
Singapur6,20 €9,50 €19,50 €45,99 €
Southafrica6,20 €9,50 €19,50 €45,99 €
Thailand6,20 €9,50 €19,50 €45,99 €
Trinidad and Tobago6,20 €9,50 €19,50 €45,99 €
Turkey6,20 €9,50 €19,50 €29,99 €
USA6,20 €9,50 €19,50 €36,99 €
UAE6,20 €9,50 €19,50 €45,99 €
Zypern (northern territory)6,20 €9,50 €19,50 €29,99 €

3. Return conditions

  1. To return one or more items: write us an email with your order number and your zip code within 14 days.
  2. You can send your return within Germany free of charge.
  3. The return must take place within 2 weeks after receipt of the goods.
  4. Pack the goods well before sending them back. If possible, use the package in which you received the delivery.
    Goods that are damaged or lost on the way back to METAL unites / dormedia cannot be replaced.
  5. The completed delivery slip must be enclosed with the return.
  6. Textiles and shoes must be unworn and unwashed.
  7. Recordings are only taken back in original welded condition
  8. Tickets and vouchers cannot be exchanged or redeemed
  9. Only goods from deliveries received undamaged can be claimed or returned.
    Never accept a defective package, refuse to accept it if the package is damaged on the outside.
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